Harleen Serai
2 min readDec 22, 2023

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Thanks for sharing your thoughts! I thought I was onto some brilliant insight but you have captured it so well (see my writing prompt below). I think a lot of people recognize this is a problem but chartering a course to a better situation is difficult. When folks try to "right the ship", they fall into number of systemic problems. The key one that come top of mind for me is: impatience. Impatience in our culture and organizations ("the need to fix it now") which means leaders/managers are spending too much time on operational/reactive things versus soaking in the people, the business and the state of the market to actually generate strategic insights on behalf of the organization.

Here is the writing prompt I gave myself on this topic: "A core skill for a leader is to provide clarity. They are the ones responsible for creating the strategy or the framework within which the organization should do its thinking. In other words, for an organization to have effective decision making and execution, it is essential thats it's leader create a framework so that the "next possible steps" are simplified for the team. Leaders are best setup to do this in hierarchical structures as they have access to higher order insights generated by the business and to key people in other parts of the organization. Both top-down or bottom-up planning fail to create effective strategy. If you are asking your teams to create OKRs without giving them a strategy your teams will do a lot but overall the outcomes will be meager. People feel like they are putting in a lot of effort but not generating a similar amount of output."

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Harleen Serai

I am an engineering manger in silicon valley, passionate about good leadership and diversity in tech. I am an avid reader and my favourite genre is fantasy.